Frequently Asked Questions

No appointment is necessary for urgent care. We welcome walk-ins during our operating hours. However, you can check in online to reserve your spot and minimize wait time.

We accept most major insurance plans including Medicare and Medicaid. Please contact our office or check with your insurance provider to verify coverage. We also offer self-pay options for those without insurance.

Please bring your photo ID, insurance card (if applicable), a list of current medications, and any relevant medical records. If you're a new patient, arrive 15 minutes early to complete registration paperwork.

We're open 7 days a week. Monday-Friday: 8:00 AM - 8:00 PM, Saturday: 9:00 AM - 6:00 PM, Sunday: 10:00 AM - 4:00 PM. Hours may vary on holidays.

Yes, we have diagnostic services available on-site including X-rays, laboratory testing, and rapid tests. This allows us to quickly diagnose and treat your condition during your visit.

We strive to minimize wait times. Average wait times are typically 15-30 minutes, though this can vary depending on the time of day and current patient volume. Checking in online can help reduce your wait time.

Yes, we provide medical care for patients of all ages, including children and adolescents. Our medical professionals are experienced in pediatric care and can treat common childhood illnesses and injuries.

We treat a wide range of non-life-threatening conditions including minor injuries (sprains, cuts, minor fractures), illnesses (flu, infections, fever), allergic reactions, digestive issues, and more. For life-threatening emergencies, please call 911 or visit an emergency room.

Yes, you have the right to access your medical records. Please contact our office and complete a medical records release form. We'll provide your records within the timeframe required by law.

If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. This allows us to offer the time slot to another patient who needs care.

Please contact our office to learn about our telehealth options. Virtual visits may be available for certain types of consultations and follow-up appointments.

We offer comprehensive recovery programs with medical supervision, personalized care plans, support resources, and ongoing follow-up care. Our programs are tailored to each patient's unique needs and goals. Visit our Recovery Services page to learn more.